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Friendly, efficient staff- unfortuately my appointment was c...

Posted By Nifty241

"Friendly, efficient staff- unfortuately my appointment was changed twice"

About: Telford referral and quality service (TRAQS)

(as the patient),

The only complaint I have is - I had my appointment changed twice. When I met the doctor he explained things well and the staff were friendly and efficient.

I already have another appointment for 6 weeks time as a follow up too if everything is OK.

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Responses

Response from TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 11 years ago
Telford and Wrekin CCG

Submitted on 06/11/2012 at 15:25
Published on Care Opinion at 16:55

Thank you for your feedback. I'm sorry that your appointment was cancelled by the hospital. Unfortunately TRAQS do not have any control over the the hospital appointments. We appreciate all feedback as it helps us to develop TRAQS.

If you have any questions relating to TRAQS please do not hesitate to contact us on 01952 580441.

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