"We will never be able to express how extremely grateful we both are"

About: Queen's Medical Centre / Trauma and orthopaedics

(as a relative),

I would like to take this opportunity to comment on the care my partner has received from the staff at the QMC. He was transferred via air ambulance just over 3 years ago after a near fatal crash.

The one thing I am forever thankful for is that he was taken to the QMC at Nottingham. He was very poorly and the AICU unit staff was fantastic.

However his recovery was a long term journey culminating in his discharge today.

I would like to highlight the dedication, skill and amazing care we have experienced over the three years. Mr Forward, our orthopeadic consultant, worked on my partner from the time he was admitted and he has been amazing. He has explained everything to us clearly and honestly but with compassion. We have had some scary times but Mr Forward has always been supportive. He came into hospital on his days off and was always available to discuss his care.

My partner was moved onto ward F19 (now ward C5) and all the staff on the ward were wonderful. They fully involved me in his care, allowed me to be with him out of visiting times when very poorly, encouraged me to help with personal care duties and always treated us with respect and kindness. The staff on C5 and Mr Forward gave my partner his life back and we will never be able to express how extremely grateful we both are.

I wanted to share our experiences so that these wonderful professionals are recognised for the differences they make.

So thank you for everything.

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Response from Jessica Haggett, Patient Experience Officer, Communications, Nottingham University Hospitals Trust

picture of Jessica Haggett

Thank you for taking the time to post such lovely feedback. We are extremely pleased to hear of your husband’s recovery, and we will ensure you kind words are shared with all the staff you have mentioned, including Mr Forward. If you would like us to consider how we can share your husband’s story more widely please don’t hesitate to contact our Communications Team on 0115 9709975.

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