"clear communication & welcoming service"

About: Sentinel Healthcare Southwest Community Interest Company / Shoulders, Knees & Feet (muscles & bones)

(as the patient),

I was made to feel very welcome by the receptionist who was pleasant and made the service seem personal to me.

Mr. Rich was brilliant and took time to examine my injury thoroughly and explained everything in a clear and concise way that was easy to understand.

Overall an excellent level of service was provided for me and I appreciate the efforts of all the staff.

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Response from Sentinel Healthcare

Dear Paws901

Thank you for sharing your story on our service.

It really is helpful for us to read the views of our patients as this allows us to see what is working well.

We are very pleased you had an excellent level of service and would strive for all patients to have a similar experience with us.

Thank you again for taking the time to add your opinion.

Best wishes

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