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Care Opinion

Very good, but could be even better.

Story from nhs.uk

"Very good, but could be even better."

About: Peterborough City Hospital

What I liked

Great staff clean hospital.

What could be improved

Inter-department and inter-hospital communication needs urgent improvement.

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, North West Anglia NHS Foundation Trust 11 years ago
Lesley Crosby
Deputy Chief Nurse,
North West Anglia NHS Foundation Trust

Submitted on 30/10/2012 at 16:17
Published on Care Opinion on 31/10/2012 at 07:21

Thank you for taking the time to provide us with feedback following your visit to Peterborough City Hospital. I am pleased that you found the environment clean and that the staff caring for you were so good.

I am, however, concerned about your comments regarding inter departmental and inter hospital communication and with that in mind if you would like to email me with more details I would be happy to look into the situation. I can be contacted at lesley. crosby@pbh-tr. nhs. uk or you can telephone me on (01733) 677922. It is through comments such as yours that we are able to improve our communication with future patients.

Once again thank you for your feedback.

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