"Excellent orthopaedic dept."

What I liked

Everything, except some aspects of the A&E Dept..

I had a very successful hip replacement.

The surgeon, theatre staff & all ward staff were professional, compassionate & understanding.

The cleanliness was completely satisfactory

I heard a few adverse comments about the food & drink. Personally, I went in for medical care, not for a hotel visit, but I found the food & drink completely satisfactory in quality & quantity.

What could be improved

On previous visits to A&E, I have always been surprised at how long the people I was accompanying had to wait.

The number of people waiting seemed to have no affect this on this( I understand triage - it did not seem to be getting applied)

There is a whiteboard & an expensive flat-screen TV giving an approx. waiting-time. The length of this waiting-time never seemed to change & the TV was superfluous to requirements.

How can it be estimated anyway if an efficient triage system were in place?

Once you get past the A&E & red-tape, the staff & treatment are absolutely 1st-class.