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non-judgemental staff helped with treatment

Posted By Toy259

"non-judgemental staff helped with treatment"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as the patient),

I was made to feel very welcome and relaxed I was surprised to feel this way, after feeling quite unsure of myself.

The fact that the staff are non-judgemental is brilliant.

The fact that I am of mixed race heritage makes me usually unsure of how people perceive me. This is a very satisfying experience in my life! !

Thank you.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 05/10/2012 at 16:18
Published on Care Opinion at 22:05

picture of Jane Danforth

Thank you for sharing your story with us. It is great to hear that you have had such a positive experience and you felt you were welcomed and treated well.

If you let me know which ward you are on, I can pass it on so that the staff all get to hear how you feel.

If you prefer to contact me personally my telephone number is: 0115 9934567

or e-mail me : jane.danforth@nottshc.nhs.uk

Best Wishes

Jane

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