"pleasant and efficient phlebotomy service"

About: Community Health Services / Phlebotomy

(as the patient),

Venue is conveniently situated at my G. P. surgery. Waiting time is sometimes quite long as there is only one Phlebotomist on site. On this occasion the Phlebotomist was pleasant and efficient- and got it right first time, which is not always so.

Overall this visit was fine, 'Ann' was a good exponent of your services.

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Brave125,

Thank you so much for letting us know you were pleased with the service you recieved. This is very much appreciated and we will ensure that your sentiments are fed back to the staff concerned.

Kind regards,

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