"Exceptional care and attention from extremely fine..."

About: Royal Free Hospital

What I liked

The staff in the A&E were excellent and extremely caring and professional. Despite the fact they were clearly busy they always seemed to have time for their patients. I was very impressed with the way the young student doctors were so obviously part of the team and again they showed the utmost consideration to me. I was admitted to North Ward, bed 28, where the level of care and attention remained impressively high. Throughout, the hospital was clean and tidy and the staff approachable and friendly; my thanks to everybody there; the Royal Free and its staff is a credit to an all too much maligned NHS.

What could be improved

Very very little I would say

Story from NHS Choices

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Response from Royal Free Hospital

Thank you for taking the time to tell us about your experience of the Royal Free. I am delighted that you were impressed with the care you received. Your comments has been passed onto the team who I'm sure will greatly appreciate your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful