"poor really poor"
About: Hythe Hospital Hythe Hospital Southampton SO45 4ZB
Posted by M*******s
What could be improved
i had my initial assessmebt appointment at the end of March 20912. at this point i was told to book an MDA which i did the following week.
since then i have recieved no crespondence regarding this appointment. i have left numerous messages (as you can never call through and speak to anyone) and sent an email. i finallty recieved a call from them advising that the person responsible for the appointments had been unavailable and to bear with the as they are bvery busy.
we are now well into September. it has been over 5 months since i booked the appointment and i am still waiting. i was shocked to have to wait over three months to get my initial assessment but to then wait another 5 (so far) for my follow up appointment is really unacceptable. for a service who talk constantly in their 'taster session' about understanding the needs of people in chrinic pain this is really poor form
initial refferal 09/01/2012 still waiting for 2nd appointment