"Poor patient care, no empathy or understanding,..."

About: North Manchester General Hospital

What I liked

the reception staff were helpful

What could be improved

the medical staff were awful, the lack of care and understanding was abysmal I would not recommend that anyone should use this service particulalrly for children. The clinican had already made their mind up before we entered the consultation.

Story from NHS Choices

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Response from North Manchester General Hospital

Thank you for taking the time to leave your comments regarding your visit to the Oral and maxillo-facial department at North Manchester General Hospital.

We are very sorry to hear you were not happy with the service we provided.

If you would like us to look into your concerns could you please contact the Patients Advice Liaison Service (PALS) on 0161 604 5897

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful