"substandard"

Anything else?

i did not see a specialist at start of treatment 7 weeks down the line referred to specialist havent heard anything for over 4 weeks told not to go to work my business is going bust waiting for treatment for fractured radial head. If the complaints department instead of defending the hospital when informed of problems in the years leading up to the health watchdogs being called in and had done something about the complaints being received ie earned their pay, perhaps things wouldnt have become this bad.