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Brilliant Organisation

Story from nhs.uk

"Brilliant Organisation"

About: Lymington New Forest Hospital

What I liked

Having visited my GP yesterday 4th Sept and then given a form to take for blood tests and being told also to call the hospital on Thursday am re appointment for xrays. Today,Wednesday I went for blood tests and thought to myself, while there I mights as

well check if appaointment had been made for Xrays.What is your name was the question and having responded with it was told " You can have them done now if you wish".Needless to say the xrays were done very promptly.Following this I proceeded to the Blood Test section - took a ticket and in no time all was done.Arriving in the carpark at 1030 - and not sure how long bloods would take - just booked an hour and thought that if it was going to

be longer I could go outside and pay some. more.After one hour from parking my car I was back home having had xrays and blood tests. Just amazing. Many many thanks.

Just Brilliant Organisation..

What could be improved

Not a thing

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Responses

Response from Lymington New Forest Hospital 11 years ago
Lymington New Forest Hospital

Submitted on 10/09/2012 at 15:25
Published on nhs.uk on 01/10/2012 at 22:16

Thank you very much for providing me with your kind feedback. I will ensure that your comments are passed on to both the radiology department and phlebotomy team.

Kind regards

Ben Prior

Complaints and PALS Officer

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