"This visit was first class"

About: St Peter's Hospital (Chertsey)

What I liked

Visit to anaesthetic consultant to discuss suitability for vascular surgery. Absolutely excellent. The doctor was a first class communicator, caring and sensitive in her advice.

Would also like to commend the staff in Admissions.

What could be improved

Nothing on this visit.

Have on previous visits had good service in A & E and other outpatient services. Inpatient care has been less good.

Anything else?

The hospital is making a real effort to improve.

Story from NHS Choices

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Response from St Peter's Hospital

Thank you for your positive feedback and for recognising that we are constantly trying to improve the care and services we provide to patients. We will pass your comments onto our anaesthetics and admissions staff. We would welcome the opportunity to discuss your experience as an inpatient in more detail and invite you to contact our Patient and Advice Liaison Service (PALS) on 01932 723553.

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