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Care Opinion

Excellent every time!

Story from nhs.uk

"Excellent every time!"

About: The Royal Victoria Infirmary

What I liked

I love the RVI, my son has cystic fibrosis so he has lots of appointments, & he has direct access to ward 6 should he need it plus a specialist time that I can ring if I need them for anything. They are all brilliant as individuals & they work together so well. Everybody always makes you feel welcome & they always remind me how well my son is doing. I am so lucky to live so close to such a brilliant hospital that is the regional centre for the treatment of CF

What could be improved

Nothing

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Responses

Response from The Royal Victoria Infirmary 11 years ago
The Royal Victoria Infirmary

Submitted on 30/08/2012 at 17:29
Published on nhs.uk on 05/09/2012 at 20:58

Thank you for taking the time to post your positive comments relating to your son’s recent experience at the RVI. We are very pleased to hear that you feel our staff work well together. Our staff aspire to the highest standards of care at all times and we are delighted to hear that you felt this was achieved. Your comments have been passed to the Manager and Matron in Children’s Services who will ensure that they are shared with staff who I’m sure will be greatly encouraged by your feedback. Thank you once again for taking the time to contact us.

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