"Brilliant service."

About: Basildon University Hospital

What I liked

I brought my 3 year old son in yesterday with a head injury. I could not fault the service we received from start to finish. The staff were really friendly and pleasant. We were seen and treated all within half an hour, so quickly we were not even charged for the car parking!

They really put my son at ease and the new children’s ward is very nicely decorated and welcoming.

Can’t thank them enough!

Story from NHS Choices

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful