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Treatment at Westbourne Medical Centre. Hull

Posted By Hollie0706

"Treatment at Westbourne Medical Centre. Hull"

About: City Health Care Partnership CIC

(as the patient),

Referral from own doctor following inflammation after plaster removal on broken leg

Received attention by staff but particularly Helen who dealt with me during my visit

Had to return the following day for scan due to power failure at hospital

After the scan was again seen by Helen who completed the report for the doctor

I received prompt, caring, and professional attention by all staff members

This was the first I had been required to visit this centre and the experience was impressed

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Responses

Response from Senior operations manager for integrated community services - transition of care, City Health Care Partnership CIC 11 years ago
City Health Care Partnership CIC

Submitted on 21/09/2012 at 15:25
Published on Care Opinion at 15:44

Thank you Hollie0706 for taking the time to post such a complimentary opinion.

City HealthCare Partnership CIC staff work hard to offer a professional and caring service which meets the needs of all our local community. It is also nice when this is recognised.

We are pleased that your received prompt, caring, and professional attention from the staff working in the DVT service .

We are also please that you were impressed with the facilities at the Westbourne NHS Centre .

City HealthCare Partnership CIC strive to continually improve our services and believe all the feedback we receive is valuable in helping us to do so.

Your opinion has been passed on to Helen and all the staff within the Community DVT Service who will be pleased to read such lovely comments.

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