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"Very good overall"

About: Glenfield Hospital

What I liked

I was a rapid access pain clinic patient.

The nurse was very good, polite and treated me with dignity and respect.

I am a Queens Nurse so I have very high standards in my own nursing practice

The technicians were again professional and caring. I was treated with dignity and respect.

The consultant was very thorough in their approach and nothing was missed.

What could be improved

The waiting time between my stress test and obtaining results.

As the consultant was busy this took an hour and half.

I know this is a problem but think it needs addressing

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Responses

Response from Glenfield Hospital 11 years ago
Glenfield Hospital
Submitted on 25/09/2012 at 14:49
Published on nhs.uk on 01/10/2012 at 22:14


Thank you for your positive feedback about our rapid access pain clinic, the staff will really appreciate you taking the time to share your experience.

Your feedback about your wait has been passed back to them so that they can address it.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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