"Not good"

About: Northern General Hospital Northern General Hospital Sheffield S5 7AU

Posted via nhs.uk 11 years ago

What could be improved
I left five messages on an answerphone trying to rearrange an appointment. Nobody returned my calls or apologised when I finally did manage to contact the right person after much being paseed about from one number to another.

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aftercare

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Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 14/09/2012 at 09:06

Published on Care Opinion at 14:12

We are very sorry to hear that you have experienced such difficulty contacting us by telephone regarding your appointment.
We would like to get more information from you about this, in order for us to look into this matter. We would be grateful if you would contact our Patient Services Team on 0114 271 2400 or email PST@sth.nhs.

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