What could be improved
Trolley had dried blood on it.
Drunk patient in department was wasting time and money and upsetting patients. Security staff should've removed.
Poor customer care in reception area, no pain relief offered although requested for child.
Long wait before pain relief offered
"Not enough staff to provide an adequate service-..."
About: Queen's Hospital, Burton Upon Trent Queen's Hospital, Burton Upon Trent Burton-on-Trent DE13 0RB
Posted via nhs.uk
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