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Day care unit great - consultants not so!

Story from nhs.uk

"Day care unit great - consultants not so!"

About: North Tyneside General Hospital

What I liked

Whilst the day unit staff were impeccable and really gave an honest caring side Ive found the consultants in my personal case slightly confusing especially in an aftercare situations.

What could be improved

more communications rather than get me in and get me out!

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Responses

Response from North Tyneside General Hospital 11 years ago
North Tyneside General Hospital

Submitted on 31/07/2012 at 11:51
Published on nhs.uk on 05/09/2012 at 21:00

Thank you for your comments posted on this website concerning you attendance at North Tyneside General Hospital.

The Trust was sorry to hear about the confusing messages given to you by the medical team and would like to apologise for any distress this may have caused. I will pass your comments onto staff highlighting the importance of good communication. Thank you for taking the time to write.

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