"This is what it should be like."

About: Basildon University Hospital

What I liked

Very refreshing to see an A&E unit working effectively. Environment was good and clean and childrens section was excellent. Staff were polite and efficient at all times. Southend does not compare. Well done.

What could be improved

Very little.

Story from NHS Choices

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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