"Do not use this hospital, it's hell."

What I liked

One doctor was lovely and polite, and very gentle when I had to have another lumbar puncture for the third time after a doctor failed to do the procedure correctly 2 times before that and I was absolutely terrified. The first two times I felt everything as the doctor hadn't used the anaesthetic correctly.

Also a male nurse was very helpful, he took time after his shift was finished to explain everything that was going on to me.

What could be improved

The first ward I was taken into (bronte) was incredibly dirty, the floors were sticky, and the staff were so rude. When I had to have a lumbar puncture for the third time I was unsure whether or not to go ahead, as it had been so painful the first 2 times, and had made my headache ten times worse the next day. A male doctor came in and bluntly said, have it done or go home. I was terrified and very upset and thought that was no way to talk to a patient. He kept arguing with me, saying that it wouldn't hurt, even though I knew from the first time it would!

I had it done in the end and I have viral meningitis, I was taken onto wakely ward, where everything takes about 2 hours. In the morning on the first day I wasnt given pain killers until 11am, then nobody noticed that I hadn't had any till 9 that night!

The nurses are rude, and the doctors are worse. Please do not use this hospital if you can help it!

Anything else?

Disgusting. I felt degraded, dirty and treated like a piece of meat.