"Absolutley fine, as I got out the same day!!"

About: Dewsbury & District Hospital

What I liked

I was a day surgery patient on ward 15. Everything was running smoothly, there were physiotherapists on hand all the time to help people going to the bathroom etc.

Staff were pleasant and efficient.

What could be improved

As a day patient, admitted at 7am, I felt sorry for patients who had been in overnight and were woken by the loud talking of some of the new admissions. I think it would be more sensible to keep a seperate area for day patients.

Anything else?

A member of staff turned the radio on at 7am, and left it crackling away to itself, until one patient said she couldnt stand the noise any longer and switched it off. Maybe staff should ask if patients want that terrible noise when they dont feel well.

Story from NHS Choices

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Response from Dewsbury & District Hospital

Thank you for this feedback. We are pleased that you have been happy with the care provided. The area is an acute facility and by its nature is very busy. We accept that the environment is not always conducive to rest and apologise for any inconvenience sufered in this regard.

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