About: North Manchester General Hospital

What I liked

not a lot

What could be improved

food was appalling and mainly inedible - either cold or overcooked. Nurses very uncommunicative -bordering on the rude . my dirty washing was put in my bag on top of my clean night clothes - so much for infection control ! Although I was bed bound and immobile for over a week was not given an overhead pole to lift myself , or an airbed as neither were available , so I developed a bedsore, and my call button didn't work , and still didn't work when I was transferred , thankfully , after 7 days .

When my relatives asked to complain to the ward manger he or she finishes work at 3pm - just as visiting time starts - very convenient !

Anything else?

a demonstration of everything that is wrong with the NHS at the moment.

Story from NHS Choices

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Response from North Manchester General Hospital

We are sorry to hear your comments regarding your stay at North Manchester General Hospital in the orthopedic department.

We take all feedback very seriously, If you would like us to carry out an investigation into the issues you have raised, please contact our Patient Advice and Liaison Service on 0161 604 5897.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful