"Good treatment for a lump"

About: Knowsley NHS Walk-in Centre, Huyton

(as the patient),

I found a lump on my arm. I went to the walkin clinic and was met by a very helpful receptionist who took my details and informed me how long I will have to wait. when I was called in to see nurse she explained what she was going to do, and the treatment I would require, it made me feel very comfortable and reassured of treatment I got. all the staff was very polite and helpful.

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Response from Jacqui Sellek, PALS Co-ordinator, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Beauty

Thank you for taking the time to comment on the positive experience you had within Knowsley Walk in Centre’s. We will ensure that all staff are informed of your comments.

With kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful