"Blood tests at Halewood walk in centre "

About: Knowsley NHS Walk-in Centre, Halewood

(as the patient),

I have previously always made the longish trip into the Royal Liverpool phlebotomy service to get my bloods taken however on this occasion I made the trip to the Halewood walk in centre and I will be doing so again.

After a fairly short wait (and certainly less than the drive would have taken) I was seen by Katherine who was efficient without being intimidating, in fact I would go so far as to say charming.

Subsequently I have suffered almost no bruising which is very unusual.

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Tedward,

Many thanks for taking the time to leave feedback regarding your experience at Phlebotomy Clinic, Halewood Walk in Centre.

We value our patients providing us feedback as this allows us to evaluate the service we provide.

I will ensure the team are made aware of your comments.

Kind regards,

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