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"Queens nottingham A42 and EIP service "

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a staff member posting for a patient/service user),

I've had 3 stays in hospital now overall all it was very good the staff were very supportive I've just been in hospital for about a year and I found it hard to accept I had an illness.

The staff nurse jade was really good she did lots of relaxation courses for example yoga and she helped me through my problems. The good points about a42 it was always clean the food was good 3 meals a day and a large varity. The bad points are that every time I had asked to be escorted it took 4-6 hours to get outside in the fresh air, also when ever I went on weekend leave wen I was due back there would never be hospital bed or it would have changed.

They wanted to take me to another hospital due to there being no hospital beds when I am based in nottingham thats where my whole family is, also one night after weekend leave they wanted to put me on the intensive care unit.

I highly recomened the nurse Sam on a42 he is great at his job really caring and helps you with any problem. My DR I can't fault him at all he helped me to understand my illness.

EIP are amazing dont know how I would of coped without my cpn stephen he does work so hard with me I've had a few cpns but me and stephen laird have a good relation ship and he does an amazing job. can you tell me why after weekend leave theres never a hospital bed? ? ?

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 02/08/2012 at 13:04
Published on Care Opinion at 15:20


picture of Jane Danforth

Thank you so much for posting your feedback and telling us about the positive aspects of being on A42 but thank you also for raising two questions that I will take to the ward and come back to you.

You also mentioned the great care you received from Early Intervention in Psychosis (EIP) and your Community Psychiatric Nurse CPN Stephen. I will make sure he hears about your feedback as I know how much staff appreciate this.

On the meantime you can be assured that will will follow up on this and keep you informed.

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