"She stands out as someone who is pleasant & helpful"

About: Community Health Services / Phlebotomy

(as the patient),

I have to go to north huyton primary care centre for my bloods done and I mostly see the same person; Candice

I received the Patient Opinion sheet and I wouldn’t comment but I have to go every two weeks at the moment and she really does stand out as someone who is very pleasant and helpful.

Nothing is too much trouble for her and she often chats to you whilst she is getting ready to take my blood.

I recently had some problems with a family member and she gave me some advice which really helped. I just wanted to say how much I appreciated what she did.

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear jump961,

Thank you for taking the time to let us have your comments on phlebotomy/bloods service. The staff concerned greatly appreciate hearing from patients and I would like to thank you on their behalf for your kind words.

Kind regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful