"Problems with food from Menu to Patient's bed"

How do you sometimes { numerous times } never get what you chose of the menu? For instance I chose Tomato soup thats all for lunch nothing else

ticked on the lunch menu, what did I get. . wait for this an orange juice and a white bread tuna mayo sandwich, when the I asked to get it changed it came soup yes but lentil [ cor blimey ].

Also I ticked a roll for breakfast nothing else but a plate of cornflakes come as well, and the menu has mysteriously recieved a tick at the corn flakes.

As I see it the food goes into wht they call the kitchen but it really is just a reheat room cos the food comes there and gets finished of and then put onto plates, so you just need to look at the menu then dish that choice out and on to a tray with the patients name on it simple, yes you would think so, then in my experience did this fail time and time again and we wont go into the brown bread and white bread choice because this seems like rocket science.