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"My NHS experience Ward D17 Birmingham City..."

About: Sandwell General Hospital / Gynaecology

This year I was being treated by the Women's Hospital, and was quite upset by delays and being called for appointments which were a waste of time, as they hadn't received the results.

When, I was eventually that told I needed major surgery, and I was being transferred to city hospital, I was to say the least worried and concerned. I was admitted within less than 3 weeks.

Following surgery, I was looked after in Ward D 17. The staff were amazing and supportive. they knew how scared I was, and took time to explain things.

The staff on this ward, are hard working, kind and considerate. They respected everyone's dignity and nothing was too much trouble for them to help you.

I may not have complete faith in the N H S, but the staff on this ward are without doubt, a credit to city hospital , their profession and to the N H S.

Amazing staff.

Thank you

Shirley Griffiths

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Responses

Response from Sandwell General Hospital 4 years ago
Sandwell General Hospital
Submitted on 25/09/2019 at 15:38
Published on nhs.uk at 16:06


Dear Shirley,

I'm delighted to hear about your time whilst at Sandwell Hospital. I'm glad to hear the team took time to allay your concerns and deliver a positive experience under our care.

I'll certainly pass on your comments to my colleagues on D17. Kind regards, Toby Lewis, Chief Executive.

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Response from Sandwell and West Birmingham Hospitals NHS Trust 4 years ago
Sandwell and West Birmingham Hospitals NHS Trust
Submitted on 25/09/2019 at 16:09
Published on Care Opinion at 16:09


Dear Shirley,

I'm delighted to hear about your time whilst at Sandwell Hospital. I'm glad to hear the team took time to allay your concerns and deliver a positive experience under our care. I'll certainly pass on your comments to my colleagues on D17. Kind regards, Toby Lewis, Chief Executive.

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