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Fantastic in every way

Posted By mercurygh84

"Fantastic in every way"

About: Dumfries & Galloway Community Services / Rapid Response Team

(as a service user),

My partner was a patient in Dumfries and Galloway Hospital for 4 months in 2016 then in Castle Douglas for 5 months after 2 massive strokes and pneumonia.

On returning home we were assigned 2 carers 4 times a day as he is completely paralysed down his left side.

I had no idea the problems I would have to deal with and to back up. The carers tried to control the situation.

Moving to June 2019, home after a near death experience in hospital. Septic shock. 2 weeks in Hospital in Critical Care.

We had the pleasure, meeting Michelle, Anna & team from Rapid Response. They were fantastic in every way. I cannot praise them enough. They have given me hope in the NHS.

Thank you girls

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Responses

Response from NHS Dumfries and Galloway 4 years ago
NHS Dumfries and Galloway

Submitted on 19/09/2019 at 16:21
Published on Care Opinion at 16:24

Thank you very much for your feedback mercurygh84, it is most gratefully received.

The Rapid Response Team aim to keep people safe and well at home.

I am very pleased that we have been able to assist you and your partner. I will pass on your kind words to Michelle and Anna.

If we can help either of you with anything else or if you have any queries regarding Health and Social Care then please do not hesitate to contact the Single Point of Contact (SPoC) on 030 33 33 3001.

Thank you again for taking the time to feedback.

Kind Regards

Ruth Millican (Rapid Response Clinical Team Leader)

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