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Care Opinion

Urology

Story from nhs.uk

"Urology"

About: Leigh Infirmary / Urology

the consultant spent a little time as possible to deliver the news my partner had cancer, he left nurse with us who discussed the situation like a robot ticking of a list as he went along, gave us leaflets and we were sent on our way. I am appalled, disgusted and feel let down at a time when things should move fast to get treatment but its just not the case.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 4 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 18/10/2019 at 17:17
Published on Care Opinion at 17:17

Thank you for your posting. I am really sorry to read such a poor experience of communication, as well as your worry about the treatment plan. Please do get in touch with us and we can look into this for you.

Kind regards

Vicky Bolton

Acting Patient Relations Manager

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