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no support after diagnosis no care plan nothing

Story from nhs.uk

"no support after diagnosis no care plan nothing"

About: The Bradgate Mental Health Unit

i was diagnosised with adhd back in may and after 30 phone calls ive still not had my care plan or anything every time i ring i get fobbed off i am trying to sort my life out but i cart with out a car plan or diagnosis this is making me more ill.

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Response from The Bradgate Mental Health Unit 4 years ago
The Bradgate Mental Health Unit

Submitted on 18/09/2019 at 10:53
Published on nhs.uk at 11:06

We would like to thank you for taking the time to post your comment.

We are very sorry to hear about your experience with the ADHD service and that you have not yet had your care plan and unable to get hold of the service. This is not the experience we would want any of our service users to have as we try to ensure we provide the best care and treatment for everyone who accesses our services.

If you would like to speak to someone further about the issues you have raised then please contact the Patient Advice and Liaison (PALS) Team by email at pals@leicspart.nhs.uk or by phone on (0116) 2950830.

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