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Standish ward amazing staff

Story from nhs.uk

"Standish ward amazing staff"

About: Royal Albert Edward Infirmary / Accident and emergency

My mum has just spent her last days on this ward and I must say she has been taken care of really well. They respected her dignity ,took care of her and at the end they were there for us too. I cannot praise them enough and would just like to thank them.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 4 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 18/10/2019 at 17:14
Published on Care Opinion at 17:14

Thank you for taking the time to tell us about your experience, especially as such a difficult time. I am pleased that your mum was taken care of with dignity and respect. Please accept my sincere condolences on your loss. I will ensure staff are made aware of your posting.

Kind regards

Vicky Bolton

Acting Patient Relations Manager

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