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About: Pinderfields General Hospital

This hospital has left me, frankly, dissatisfied. My father was on gate 44 quite recently because of intestinal bleeding, due to end stage NAFLD. Firstly, he was extremely ill and rarely a doctor came to see him. They just ordered meds and din't really consult with their patient. Secondly, every visit I always saw dirty sheets and usually there was an issue regarding the cleanliness of the ward. I always saw nurses on the ward and he was often disregarded. Finally, he was often ignored, for example, he requested for an insulin cartridge (he has type 2 diabetes that is treated using insulin) and he had to wait around an hour: he may have had a hypo and no one would have cared to be honest.

The reason for this heading is because of the amazing treatment he has received at Kings College London while having a liver transplant. Yes, the building is old, but he and my mother had told me how lovely they have been while in their hepatobiliary ward. Their treatment has left me with hope for the NHS.

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Responses

Response from Pinderfields General Hospital 4 years ago
Pinderfields General Hospital
Submitted on 24/09/2019 at 09:31
Published on nhs.uk at 10:06


Thank you for taking the time to post your comments regarding your recent experience.

I am really disappointed to read of your father's experience whilst he was an inpatient with us.

It is really important that we look further into your concerns but given that this is a public website, it would be inappropriate to ask for personal details.

Therefore, please contact our PALS team via email on myh-tr.palsmidyorks@nhs.net so that we can look into your concerns in more details.

Thank you again.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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