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Care Opinion

Gallbladder removed

Story from nhs.uk

"Gallbladder removed"

About: Kettering General Hospital / General surgery

Couldn’t have asked for more every single person treated me well. Explained everything to me that was about to happen checked at ever stage who I was making sure I understood. NHS Kettering well done your credit to Northamptonshire.. I stayed in over night with constant checking on me after operation. I’m now home resting in the sun in September thank you

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Responses

Response from Kettering General Hospital 4 years ago
Kettering General Hospital

Submitted on 25/09/2019 at 09:25
Published on nhs.uk at 10:06

Thank you so much for taking the time to leave this review. As a team we understand how difficult and daunting having Surgical procedures can be so we work hard to try and make the process as relaxed, efficient and informative as possible right through from the admission process to the discharge home. Providing an

Individualised high standard of care to everyone we see is our number 1 priority, so receiving feedback from those that use our service helps us immensely and make us feel incredibly proud.

I’m glad your experience was a positive one and I will share your comments with the teams involved in the delivery of your care.

Shona Lines

Deputy Sister

Surgical Day Case Unit

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