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"Hysterectomy very successful at every level"

About: Countess Of Chester Hospital / Gynaecology

As a new patient at this hospital I could not be more impressed by the effective and efficient treatment I received: referred as a fast track patient, no time was wasted between my discussions with the specialists, my pre -op and admission date. The ward was quiet, clean and well laid out and each member of staff was attentive; all instructions were practical and informative and the anaesthetist and pre op team were reassuring and efficient.

In terms of staff management my overall perception was that staff members were competent and competent in their duties and although each person worked hard they were not overstretched to chaotic levels which I have observed in another hospital. Back home now and no weaknesses observed so five stars all round and thank you.

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Responses

Response from Countess Of Chester Hospital 4 years ago
Countess Of Chester Hospital
Submitted on 13/09/2019 at 09:55
Published on nhs.uk at 10:05


Dear Ms Hornby,

Thank you for taking the time to provide your feedback.

We are very pleased to hear that your experience was such a positive one and will make sure your kind words reach all the staff concerned.

Best wishes,

The Patient Experience team

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