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So caring

Story from nhs.uk

"So caring"

About: Royal Blackburn Hospital / Trauma and orthopaedics

After having a trauma fall and breaking my arm i arrived at Royal Blackburn hospital and was very quickly assessed and seen to by wonderful caring staff. They were all so caring and considerate. It soon became clear how busy they constantly are and every patient was treated with care and consideration. After that first visit i then visited regularly for 12 weeks and cannot speak highly enough of the doctor and his team. Wonderful

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Responses

Response from Royal Blackburn Hospital 4 years ago
Royal Blackburn Hospital

Submitted on 13/09/2019 at 12:24
Published on nhs.uk at 13:07

Thank you for taking the time to tell us about your visits to the Orthopaedic Department at Royal Blackburn Teaching Hospital following a bad fall and breaking your arm.

It is lovely to receive such positive feedback regarding the care and service you received during your visits over the last 12 weeks and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

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