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Trip to a&e with our 20mth old daughter

Story from nhs.uk

"Trip to a&e with our 20mth old daughter"

About: Pinderfields General Hospital / Accident and emergency

We’ve been to a&e at Pinderfields today as our go recommended we took our 20mth old daughter as she was struggling to breathe. As you can imagine I was in a bit of a state and worried sick . We got there and were called straight in and attended to immediately by a really lovely nurse and a great doctor. They put my mind at ease straight away and advised that I had done the right thing . I’m the process of treatment my little girl became really distressed and it upset me and they were very comforting and even made my a cup of coffee . They went thru everything that we needed to do at home and I felt comfortable with what to look out for . They told us that if we were worried at all or she got worse to take her straight back . A great experience under the circumstances and lovely hard working staff . Thankyou

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Responses

Response from Pinderfields General Hospital 4 years ago
Pinderfields General Hospital

Submitted on 24/09/2019 at 09:48
Published on nhs.uk at 10:06

Thank you for taking the time to post your comments regarding your recent experience.

I can only imagine how distressing this must have been for you but it is encouraging to read how staff put your mind at ease.

Staff strive to provide a high standard of care and it is clear that this was your experience.

I will share your kind words with the team.

Thank you again and I hope your daughter is recovering well.

Kind regards

Clare Blackburn

(Patient Liaison Improvement lead)

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