I attended the urgent care centre on 10th September and waited to be attended to at reception.
I let someone go ahead of me and as I did the rude receptionist said stand behind the sign in a curt manner. I stood behind the sign then waited to be called over., as I waited a woman Walked straight to the receptionist and asked her questiones - at which time I was expecting the receptionist to say wait behind the line..but no she spoke to her for about ten minutes. So unprofessional.
The area in the reception was filthy , cups, litter and rubbish on the floor. .
The receptionist called me over and made no apologies for her treatment of me . Then i was called in to see a nurse which was about 2 minutes . I explained I had gone to the Beacon once before withe similar symptoms which turned out to be early septicaemia.
I was told by the nurse they were not seeing more patients so I would need to go to the Princess Royal. . All I will say is what a shambles - you cannot blame NHS cut for rudeness.
I will not go back .
"Bad treatment at the Urgent Care Centre"
About: Beckenham Beacon Ucc Beckenham Beacon Ucc BR3 3QL
Posted via nhs.uk
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