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"Complete waste of time."

My daughter was referred to cahms assessed and told she wasnt suitable for the service. We rereferred, waited months on a waiting list for an assessment. We went and I told them that our relationship was at breaking point and we couldn't cope any longer. We were then left for 6 months on a waiting list. We were sent a letter to say they'd be in touch

After 6 months i chased things and we had another assessment. We again told the team that we couldn't cope and that our lives were unbearable and our family unit was broken. We were promised support. This was May. It's now September. This device it a disgrace. We have been promised help and got our hopes up but it has never materialised. We would have gone private but we cant afford it. No communication to us we are just left to rot on a waiting list

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Responses

Response from Reflections 4 years ago
Reflections
Submitted on 11/09/2019 at 14:15
Published on nhs.uk at 15:06


Thank you for taking the time to provide your feedback. We are sorry to hear about the experience you and your daughter have encountered whilst accessing CAMHS (Healthy Young Minds)

We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. If you contact our Patient Advice and Liaison Service (PALS) on 0161 716 3178 or by e-mailing pals.penninecare@nhs.net they will be able to discuss this with you. Alternatively you could contact the Healthy Young Minds (CAMHS) team on 0161 716 2020 and ask to speak to the Service Manager.

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