This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Still waiting!!!

Story from nhs.uk

"Still waiting!!!"

About: Salford Royal / Neurosurgery

Hi I was referred to Salford royal for removal

of three discs in my neck,this was August 2018.

I’m still waiting with no correspondence from the neurosurgeon or his Secretary.

I have phoned on numerous occasions and all they say is your still on the list.

How can the hospital advertises 21 week wait and yet I’ve waited over 52 weeks, my Gp has even had a blank , meanwhile my condition worsens and the pain increases

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Salford Royal 4 years ago
Salford Royal

Submitted on 11/09/2019 at 15:44
Published on nhs.uk at 16:06

Thank you for taking the time to post your comments. We are so sorry to hear about your experience at such a distressing time.

We value all comments as it helps us to continuously improve our service.

We are committed to improve our patient experience and therefore we appreciate you bringing this to our attention. To allow us to investigate this further, can I ask that you contact our Patient Advice and Liaison Service (PALS), on 0161 206 2003 or email them directly on pals@srft.nhs.uk with further details of when you attended?

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k