I had an appointment for physiotherapy and was booked in for hospital transport. I rang three times to see where the transport was to be told 'it's on it's way'. When it finally arrived there was only fifteen minutes of my scheduled appointment time left so by the time I would have arrived there the appointment would have been over so there was no point in me going. My next appointment I spent 50 minutes on my cellphone using all my credit trying to get through to the department to be told they were running late yet again. No one contacted me to let me know and I was just left waiting. Each missed appointment costs the NHS money. Not good enough.
"Lanarkshire hospital transport"
About: Scottish Ambulance Service / Patient Transport Service Scottish Ambulance Service Patient Transport Service EH12 9EB
Posted by lyrarx44 (as ),
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