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"gallbladder removal on ward 5."

About: Dewsbury & District Hospital

I can not fault the care I received in anyway. I was greeted on to ward 5 on Tuesday morning and was quickly seen and had my observations taken. Everyone who needed to see me before my operation had seen me by 8.40. My bloods were taken on the first attempt which has never happened before. I was taken to theatre around 10am. The nurse who took me down talked to me and spent time making sure I was comfortable and ok before she left me. I was taken back to the ward after theatre by a nurse. She looked after me for the rest of the day. She had the greatest bedside manner and really helped me through the sickness and pain. She put me at ease and reassured me that I would be better after a sleep. When it came to being discharged they were very organised and had my medication and discharge letter promptly. I really cannot fault the care that I received and would like to thank the nurse for making my day as comfortable, pain and stress free as possible. I wish every nurse was like her!

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Responses

Response from Dewsbury & District Hospital 4 years ago
Dewsbury & District Hospital
Submitted on 06/09/2019 at 13:59
Published on nhs.uk at 14:07


Thank you for taking the time to post your comments regarding your recent experience.

Your words are very kind and it nice to hear that the care you received was first class and in particular, the member of staff you refer to made sure you needs were fully met.

I will be sure to pass on your comments to the team.

Thank you again and I hope you are recovering well.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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