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Care Opinion

Max Fax Surgery

Posted By Ak92

"Max Fax Surgery"

About: Queen Elizabeth University Hospital Glasgow / Oral Surgery & Medicine ( Wards 63)

(as a service user),

I cannot thank the recovery nurses enough. I have never met nurses with so much compassion and empathy. As a nurse myself, I know how important it is to help people feel comfortable & at ease. These nurses are a credit to the NHS. I felt terrible when I came round from the general anaesthetic and the recovery nurse done her best to make me comfortable. I could tell it was her priority to ensure I was as pain free as possible. Thank you again.

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Responses

Response from Sheila Dickson RGN BSc, Patient Experience & Public Involvement Project Manager, Patient Experience & Public Involvement, NHSGGC 4 years ago
Sheila Dickson RGN BSc
Patient Experience & Public Involvement Project Manager, Patient Experience & Public Involvement,
NHSGGC

Submitted on 12/09/2019 at 08:24
Published on Care Opinion at 08:42

picture of Sheila Dickson RGN BSc


Dear Ak92

Thank you so much for sharing your positive experience with us when attending Oral surgery & medicine at the Queen Elizabeth Hospital. It is very welcoming to note your comments and I am so glad that you felt the nurses in the recovery unit showed care, compassion and empathy with you and kept you comfortable and pain free. I shall be delighted to forward your kind comments to the nursing staff involved in your recent care.

Many thanks

Sheila

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