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Ears pain & thought pain,fever, dizziness

Story from nhs.uk

"Ears pain & thought pain,fever, dizziness"

About: The Royal London Hospital / Accident and emergency

I want to the Royal London hospital at 4 o’clock.I’m not really well since three weeks now, I have

Ears pain, thought pain, fevers, dizziness and teeth pain etc. One lady call me means nurse she was so rude she didn’t smile, Her expressions like boring. She didn’t check properly Just few minute she done everything and she said to me go to urgent care centre.I was so upset that time and feeling not well that make me more more worse.I was depressed as well.Please train them properly how to Behave with patient.

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Responses

Response from The Royal London Hospital 4 years ago
The Royal London Hospital

Submitted on 02/09/2019 at 13:37
Published on nhs.uk at 14:06

Dear Sonia

Thank you for taking the time to contact us with your feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to investigate the issues you have raised and the findings of our enquires will be shared with you.

We would therefore like to request that you contact our PALS team on site with your details - RLHPals@bartshealth.nhs.uk or telephone 020 3594 2040.

Kind regards

Barts Health NHS Trust Central Complaints Team

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