I phoned today at my wit's end desperate for help. The person that phoned me back after 2 hours waiting was cold, condescend, arrogant and made me feel like I wasn't worth helping. If it wasn't for my caring husband I honestly think your services would have pushed me over the edge. Not ineffective - downright dangerous. People like me have no support whatsoever in Leeds. It's a tragedy. Shame on the person I spoke to today.
"Appalling"
Posted via nhs.uk
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