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Excellent and compassionate care in A and E

Story from nhs.uk

"Excellent and compassionate care in A and E"

About: Kettering General Hospital / Accident and emergency

My son had to be admitted to A&E because he was suffering from psychosis in the early hours of 22nd August 2019. The care he received was excellent. We were both treated with compassion and respect through out the challenging ordeal.Being a 67 year old widow and my son's carer, I really appreciated the kind,compassionate and professional care we received. Many thanks.

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Responses

Response from Kettering General Hospital 4 years ago
Kettering General Hospital

Submitted on 06/09/2019 at 12:36
Published on nhs.uk at 13:06

Thank you for taking the time to share your experience of using our Service.

I am so pleased to hear that the care you received was excellent, and that you were treated with compassion and respect throughout what must have been a very distressing time.

We value the feedback of our service users, and use it as a means of sharing learning and best practice.

Your comments will be shared with team.

Many thanks.

Jessica Ayres

A&E Risk & Resilience Co-ordinator

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