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"Excellent care at the Colposcopy Clinic"

About: Orpington Hospital

I had an urgent appointment this morning at the colposcopy clinic after a smear test had discovered abnormal cells. First impressions of the hospital I thought was very clean and signposted well. The receptionists at the colposcopy clinic were welcoming, friendly and ensured they held all the correct contact details for me. The nurse called me through, all 3 members of staff were so warm yet professional. They kept me well informed throughout the procedure, one nurse held my hand throughout as it was a displeasant experience however I felt well supported by the team. I do hope they receive enough credit for the amount of hard work they do.

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Responses

Response from Orpington Hospital 4 years ago
Orpington Hospital
Submitted on 28/08/2019 at 14:29
Published on nhs.uk at 15:07


Thank you for posting your comments about your care at the Colposcopy Clinic at Orpington.

It's lovely to hear that one of the nurses held your hand throughout the procedure and that you felt supported by the team. I will be posting your comments on our staff intranet so that staff see your kind words.

Thank you again.

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