This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"All were fantastic"

About: Queen Elizabeth University Hospital Glasgow / Maternity care (Wards 47, 48 & 50)

(as a service user),

This was my 3rd child in NHSGGC and the most positive experience.   Midwife during labour, Ellie was on a bank shift but normally works in labour suite was absolutely fantastic - her support, calm words of encouragement and cheery nature really got me through when I felt I was struggling.

Was then in ward 50 and care from everyone was great - midwives and all support staff were friendly, caring and approachable.   I had a difficult experience with feeding and baby losing weight all while very hormonal so I was quite tearful and everyone including the physio who just popped in because she heard me crying had kind, supportive and practical words of encouragement. Special mention for Lynsey who helped me through some tough nights, Allison and wonderful care assistants who won’t see a new mum not eat! Wish I could remember more names but all were fantastic. Thank you to a great team.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Evelyn Frame, Chief Midwife, Women and Children's, NHS Greater Glasgow and Clyde 4 years ago
Evelyn Frame
Chief Midwife, Women and Children's,
NHS Greater Glasgow and Clyde
Submitted on 22/08/2019 at 16:42
Published on Care Opinion on 23/08/2019 at 09:03


Dear mumglasgow

Congratulations to you and your family at such a wonderful time.

I would like to thank you for your very kind words and let you know that I have shared your comments with the staff in the labour ward and Ward 50.

All our staff do strive to provide excellent patient centred care and it is so rewarding when they receive such positive feedback from new mums, especially when they are busy with their new baby.

Wishing you and your family best wishes for the future.

Evelyn Frame

Chief Midwife

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k